Our Guarantee

Security Guarantee

We guarantee that your assets are protected by industry-leading security protocols:

• All smart contracts are audited by reputable third-party security firms
• Non-custodial architecture - you maintain complete control of your private keys
• Multi-signature wallets for platform funds
• Regular security audits and penetration testing
• Bug bounty program for responsible disclosure

99.9% Uptime Guarantee

We guarantee 99.9% platform uptime for Professional and Enterprise customers:

• Redundant infrastructure across multiple availability zones
• 24/7 monitoring and alerting systems
• Automatic failover mechanisms
• Regular maintenance during low-traffic periods
• Status page with real-time platform health updates

If we fail to meet our 99.9% uptime guarantee, Professional customers will receive service credits equivalent to 10% of their monthly subscription for each 0.1% below the threshold.

30-Day Money-Back Guarantee

We stand behind the quality of our platform. If you're not completely satisfied with your Professional subscription within the first 30 days, we'll provide a full refund - no questions asked.

How it works:

• Contact our support team within 30 days of purchase
• No complex forms or lengthy processes
• Refund processed within 5-7 business days
• Available for first-time Professional subscriptions only

Transparency Guarantee

We guarantee complete transparency in all our operations:

• Open-source smart contracts available on GitHub
• Public audit reports from independent security firms
• Clear fee structure with no hidden charges
• Real-time transaction tracking on-chain
• Detailed documentation of all platform features
• Regular updates and changelog published publicly